Skip to content
    Episode 1

    The Human at the Heart

    Hosts
    Matt Perry and Rob Cannon, PhD
    Published
    Length
    39 min

    Plays from YouTube. Nothing loads until you press play.

    Prefer YouTube? Watch it there.

    About this episode.

    Everyone is staring at the technology. We watch the people doing the work - because that is where AI at work is won or lost. In Episode 1, Matt Perry and Rob Cannon, PhD unpack why the AI jobs panic points at the wrong target: what the machines genuinely can't do, why the industry's sharpest voices all landed on the same conclusion at Cannes, where the money is actually moving, and the three things a leader should do on Monday morning. Plus the first edition of The Elephant: Natalie Emirzian on lost connection.

    Chapters

    1. 00:00The Elephant in the Algorithm
    2. 00:09Cold open: the article that argues the opposite of every headline
    3. 01:21Welcome: this is The Elephant in the Algorithm
    4. 02:56What the machine can't do (plausibility engines)
    5. 07:27The industry catches up: Cannes
    6. 08:20Sutherland: nothing scales better than mediocrity
    7. 10:17Coca-Cola's World Cup: humans keep the feeling
    8. 12:17Follow the money: 21st Century Brand, Common Interest
    9. 15:09The bigger question: remove the human or raise the human
    10. 16:01Klarna, McDonald's, Octopus: intent decides the outcome
    11. 18:18People at the heart: skills, the missing rung, systems
    12. 26:51Monday morning: the three moves
    13. 31:11THE ELEPHANT: Natalie Emirzian on lost connection
    14. 35:04Back with Rob and Matt: lost connection
    15. 36:36No shame: you're not behind
    16. 37:09Close: the book and the Snapshot
    17. 38:16Outro: the book and where to find it
    Where does your team stand?

    Take the conversation back to your own team.

    Eight questions take about two minutes, and you see your result without giving an email.

    Weekly newsletter

    With People

    Every Tuesday: the people side of making AI pay.

    • One story from the week's news about AI at work, read through our book, The Elephant in the Algorithm.
    • A few links worth your time, and most weeks a podcast conversation.
    Privacy Policy