These Terms of Service ("Terms") govern your access to and use of the websites, content, products, and services (collectively, the "Services") provided by BPWB LLC, doing business as Average Robot ("Average Robot", "we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. The Services.

Average Robot provides change-management, education, and software tools related to the adoption of AI at work, including our website, written and audio content, the AI Profit Readiness Assessment, and related offerings. We may add, change, or discontinue parts of the Services at any time.

2. Eligibility and accounts.

You must be at least 18 years old and able to form a binding contract to use the Services. If you create an account or connect a third-party account, you are responsible for the information you provide, for keeping your credentials secure, and for all activity under your account.

3. License to use the Services.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own internal business or personal purposes. You may not copy, modify, distribute, sell, or lease any part of the Services, or reverse-engineer or attempt to extract source code, except where such restriction is prohibited by law.

4. Acceptable use.

You agree not to: (a) use the Services in violation of any law; (b) infringe the rights of others; (c) upload malicious code or attempt to gain unauthorized access to our systems or accounts; (d) interfere with or disrupt the integrity or performance of the Services; or (e) use the Services to build a competing product.

5. Third-party services and connected accounts.

The Services may let you connect or interoperate with third-party services (for example, accounting, email, calendar, or analytics providers). Your use of those services is governed by their own terms and privacy policies. Where you authorize Average Robot (or software you operate) to access a connected account, you authorize the associated access solely for the purposes you enable, and you may revoke that access at any time through the third-party provider. We are not responsible for third-party services.

6. Your content and data.

You retain ownership of the content and data you provide to or process through the Services ("Your Content"). You grant us a limited license to host, process, and use Your Content solely to provide and improve the Services. Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual property.

The Services, including all software, text, graphics, and trademarks, are owned by Average Robot or its licensors and are protected by intellectual-property laws. Except for the license in Section 3, no rights are granted to you.

8. Fees.

Where a product or service carries a fee, the applicable price and payment terms will be presented to you before purchase. Unless stated otherwise, fees are non-refundable.

Paid sessions.

Some Average Robot products are delivered as a live session booked through our calendar. You pay when you book. The notice we need depends on how long the session is, because a half day held open for you is a different commitment from an hour, so the two are set out separately below. The terms that apply to your booking are shown on the booking page before you pay, and again in your confirmation email.

Sessions of up to one hour. You can reschedule or cancel free of charge up to 24 hours before your session starts. Use the link in your confirmation email. Inside the 24 hours before your session we can no longer offer a refund, because by then the time is held for you and we have prepared for it.

Sessions of half a day or longer, including the AI Profit Workshop. Cancel more than 4 days before your session and we refund the fee in full. Inside 4 days we hold the fee as a credit toward a future session, valid for six months from your original date, rather than refunding it: a half day is blocked out for both of the people running it, and at that notice it cannot be filled. You can reschedule at no charge up to 2 days before we meet.

Where a session fee is credited toward another Average Robot engagement, the credit applies to the fee you actually paid, and the conditions for it are stated on that product's page.

If you do not show up and have not cancelled, the session counts as delivered.

If we ever need to cancel or move a session, you can pick a new time or take a full refund. That applies whatever the length of the session.

9. Disclaimers.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or secure. Nothing in the Services constitutes legal, financial, tax, or accounting advice.

10. Limitation of liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVERAGE ROBOT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100.

11. Indemnification.

You agree to indemnify and hold harmless Average Robot from any claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Services or violation of these Terms.

12. Termination.

We may suspend or terminate your access to the Services at any time if you violate these Terms or if we discontinue the Services. You may stop using the Services at any time. Sections that by their nature should survive termination will survive.

13. Changes to these Terms.

We may update these Terms from time to time. Material changes will be indicated by updating the effective date above and, where appropriate, by additional notice. Your continued use of the Services after changes take effect constitutes acceptance.

14. Governing law.

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. The state and federal courts located in California will have exclusive jurisdiction over any disputes.

15. Contact.

Questions about these Terms? Contact us at hello@average-robot.com.

Terms of Service.