AI and Leadership: What Owners Should Focus On
When AI enters the business, leadership’s role doesn’t shrink, it expands.
According to Harvard Business Review, successful AI adoption hinges on leaders who focus less on the technology itself and more on change management, culture, and strategy alignment. For SMB owners, that means asking: *What do I want my team freed up to do? Where should human creativity be invested?*
AI takes care of routine, but leaders decide where the freed-up capacity should go—towards customer intimacy, innovation, or growth.
Sources
https://hbr.org/2022/05/the-potential-and-pitfalls-of-ai-for-small-businesses